From hello to the chair
From your Instagram ad: whitening offer
Hi, how much is teeth whitening?
9:41 pmHello, and welcome. Whitening is 899 SAR, consultation included. Would Wednesday at 4:30 pm work, or is another time better?
9:41 pmReplied in 6 s
The AI front desk for Saudi clinics, set up for you: it answers WhatsApp in seconds, books the visit, reminds, and brings patients back.
Book a demoEvery message, handled for you
From your Instagram ad: whitening offer
Hi, how much is teeth whitening?
9:41 pmHello, and welcome. Whitening is 899 SAR, consultation included. Would Wednesday at 4:30 pm work, or is another time better?
9:41 pmWednesday is good
9:42 pmYou're booked for Wed 12 Nov at 4:30 pm with Dr. Noura. I've sent you the clinic's location.
9:42 pmReplied in 6 s
Booked · Wed 4:30 pm · confirmation sent
First, send us your price list.
Price list 2026.pdf2 pagesWe're open 4 to 11 pm, closed on Friday.
We've added 38 treatments and your hours, Ramadan included. This is how we'll answer a whitening question. Approve?
Palm Smile CliniconlineHi, how much is teeth whitening?
9:41 pmHello, and welcome. Whitening is 899 SAR, consultation included. Would Wednesday at 4:30 pm work, or is another time better?
9:41 pmApproveEditThen we connect your calendar.
Google CalendarOutlookYour clinic systemQaswa DeskSynced3 doctors2 chairs214 open slots this weekYou go live, and we tune it every week.
Ready to go live on Thursday?
Yes, go liveWeek of 9–15 NovExampleMedian first reply6 s
Handed to staff14
No-shows rebooked5 of 7
Source Chats Booked Showed Ad spend Per booked Instagram: whitening offer 142 51 44 3,200 SAR 63 SAR Facebook: implant consult 64 17 15 2,400 SAR 141 SAR Instagram: braces 38 9 8 1,100 SAR 122 SAR
Built for Saudi clinics
Speaks like your patients
Saudi dialect, formal Arabic and English, and it addresses each patient correctly as a man or a woman.
ابغى أحجز تنظيف بشرة، عندكم شي الخميس؟
حياكِ الله، الخميس عندنا 7:30 المساء مع د. ريم. أحجزه لكِ؟
Addressed as: female · Saudi dialect
Knows your hours
Ramadan timings, Friday closures and prayer times, so it never offers a slot you can't keep.
Booking hours
- Sat to Thu
- 4:00 pm to 11:00 pm
- Friday
- Closed
- Ramadan
- 8:30 pm to 2:00 am
- Maghrib
- No bookings 5:05 to 5:35 pm
Hands over to your team
Medical questions, complaints and anything unusual go straight to a person, with the whole chat attached.
Handed to Dr. Noura · 9:14 pm
Patient asks about swelling after an extraction
Rebooks no-shows
When a patient misses a visit, Qaswa follows up within the hour and offers the next free slot.
- Thu 6:00 pmMissed
- 6:20 pmFollow-up sent
- 6:31 pmRebooked: Sat 5:00 pm
Shows which ad pays
Every booking is traced to the ad it came from, so you see what each booked patient cost.
Ad Booked Per patient Instagram: whitening offer 51 63 SAR Facebook: implant consult 17 141 SAR Instagram: braces 9 122 SAR Keeps data in Saudi Arabia
Patient data we store is hosted in the Kingdom, with consent recorded and every action logged.
- Data region
- Saudi Arabia
- Consent message
- On
- Audit log
- On
- Team access
- 3 staff
How many chats a month?
Value of the chats that don't book: 105,000SAR a month
Chats that don't book, times your average first visit. That's what sits unbooked in your WhatsApp each month; it isn't a promise of what Qaswa recovers.
Plans in Saudi riyals
2,900SAR a month, ex-VAT
For clinics running ads. Everything in Front Desk, plus ad tracking with booking signals sent to Meta, no-show rebooking, treatment recall, Instagram messages, your clinic system connected and a weekly owner report. Up to 3 branches and 1,500 chats.
Choose GrowthSetup is 2,500 SAR, once. Meta's message fees are passed on at cost. Monthly billing, cancel anytime.
Questions clinics ask
Will patients know they're talking to AI?
Qaswa replies as your clinic, from your number. If a patient asks, it says it's the clinic's digital assistant. Anyone on your team can take over a chat at any moment.
What happens with medical questions?
Qaswa never diagnoses or gives medical advice. It answers only from information you've approved, like prices, times and location, and passes any medical question to a person with the full chat.
Do we keep our clinic's WhatsApp number?
Yes. We connect your existing number to the WhatsApp Business Platform, and your team can still see and answer every conversation.
Where is patient data stored?
Patient data we store is hosted in Saudi Arabia, in line with the Personal Data Protection Law (PDPL). The messages themselves travel through Meta's WhatsApp network, as with every WhatsApp Business provider.
How long does it take to go live?
Within 7 days of getting WhatsApp access. We write the replies, add your prices and hours and connect your calendar; you just approve.
Which calendars and systems does it work with?
Google Calendar, Outlook, and clinic software that offers an API. If you don't have a system, you get Qaswa Desk, a calendar, patient list and inbox, at no extra cost.
What does Meta charge for messages?
Meta charges for some message types, such as reminders. We pass them on at exactly what Meta charges, shown separately on your invoice.
Is there a long contract?
No. Billing is monthly and you can cancel anytime.
- First reply
- After 47 min
- Price given
- Yes
- Booking offered
- No
- Follow-up next day
- No