Plans in Saudi riyals

2,900SAR a month, ex-VAT

For clinics running ads. Everything in Front Desk, plus ad tracking with booking signals sent to Meta, no-show rebooking, treatment recall, Instagram messages, your clinic system connected and a weekly owner report. Up to 3 branches and 1,500 chats.

Choose Growth

Setup is 2,500 SAR, once. Meta's message fees are passed on at cost. Monthly billing, cancel anytime.

Compare plans
FeatureFront DeskGrowthGroup
WhatsApp replies in Arabic and EnglishIncludedIncludedIncluded
Booking into your calendar or Qaswa DeskIncludedIncludedIncluded
Reminders before visitsIncludedIncludedIncluded
Handover to staff with the full chatIncludedIncludedIncluded
No-show rebooking–Not includedIncludedIncluded
Treatment recall–Not includedIncludedIncluded
Ad attribution and booking signals to Meta–Not includedIncludedIncluded
Instagram messages–Not includedIncludedIncluded
Clinic system connection–Not includedIncludedIncluded
Owner reportMonthlyWeeklyPer branch
New patient chats a month5001,500Agreed
Branches1Up to 3Many
Dedicated success manager–Not included–Not includedIncluded

A clear invoice, no surprises

You pay the plan, Meta's message fees exactly as Meta charges them, and VAT. No hidden fees, no minimum term.

Meta sets the fee for each type of message and changes it from time to time. We'll tell you about any change before it reaches your invoice.

Invoice · NovemberExample
Growth plan
2,900.00 SAR
Meta message fees (reminders), at cost
184.20 SAR
Subtotal
3,084.20 SAR
VAT 15%
462.63 SAR
Total
3,546.83 SAR

What the setup fee covers

2,500 SAR, once. We write the replies in your clinic's voice, add your prices and hours, connect your calendar and test everything before go-live. You just approve.

  • Replies in your clinic's voice and in Saudi dialect
  • Your prices and hours, Ramadan included
  • Your calendar or clinic system connected
  • Live within 7 days of WhatsApp access

We've added 38 treatments and your hours, Ramadan included. This is how we'll answer a whitening question. Approve?

Palm Smile Cliniconline

Hi, how much is teeth whitening?

9:41 pm

Hello, and welcome. Whitening is 899 SAR, consultation included. Would Wednesday at 4:30 pm work, or is another time better?

9:41 pm
ApproveEdit

Qaswa Desk is included

No booking system? Every plan includes Qaswa Desk: a calendar per doctor, a patient list and a shared inbox for your team, at no extra cost.

Qaswa DeskWed 12 Nov
Dr. NouraDr. Faisal
3:30 pmFollow-up · NoufConsult · Majed
4:00 pmOpenOpen
4:30 pmSara AlotaibiTeeth whiteningNew · Instagram adReview · Turki
5:00 pmConsult · MajedOpen
5:30 pmOpenCheck-up · Abdullah
6:00 pmReview · TurkiOpen

Booked · confirmation sent

Pricing questions

What counts as a new patient chat?

Any patient who messages you for the first time that month. Replies back and forth in the same chat aren't counted again.

What if we go over the limit?

Qaswa never stops replying. We'll get in touch to move you to the right plan from the next month.

What does the setup fee cover?

Writing replies in your clinic's voice, adding your prices and hours, connecting your calendar or system, and testing before go-live.

Do prices include VAT?

No. Prices exclude 15% VAT, which is shown on your invoice.

Free reply-time test

Let us message as a patient.

Within 24 hours you get a short report: how fast your team replied, whether they gave a price, and whether they offered a booking. Free.

Reply-time reportExample

Our message: “How much is a cleaning?” · Thu 9:40 pm

First reply
After 47 min
Price given
Yes
Booking offered
No
Follow-up next day
No