How fast does your clinic reply?

Most clinics don't know. We message you like a patient coming from an ad, and send you exactly what happened.

Your cliniconline

Test message

Hi, how much is a cleaning?

9:40 pm

Hello, cleaning is 250 SAR.

10:27 pm

Free reply-time test

Let us message as a patient.

Within 24 hours you get a short report: how fast your team replied, whether they gave a price, and whether they offered a booking. Free.

Reply-time reportExample

Our message: “How much is a cleaning?” · Thu 9:40 pm

First reply
After 47 min
Price given
Yes
Booking offered
No
Follow-up next day
No

How the test works

  • You send us the clinic's WhatsApp number. Only clinic owners or managers, please.
  • We send an ordinary patient question, during or after working hours.
  • We record the reply time, whether a price was given, whether a booking was offered and whether anyone followed up.
  • The report reaches you on WhatsApp within 24 hours. We never contact your patients, and we don't keep the chat after the report.
Palm Smile Cliniconline

What should happen

Hi, how much is teeth whitening?

9:41 pm

Hello, and welcome. Whitening is 899 SAR, consultation included. Would Wednesday at 4:30 pm work, or is another time better?

9:41 pm

Wednesday is good

9:42 pm

Replied in 6 s

The report you get

Four plain lines, with the conversation exactly as it happened. No sales pitch, no commitment.

Reply-time reportExample

Our message: “How much is a cleaning?” · Thu 9:40 pm

First reply
After 47 min
Price given
Yes
Booking offered
No
Follow-up next day
No

About the test

Is the test really free?

Yes, with no commitment.

Will our staff know it's a test?

No, so the result is realistic. Telling them afterwards is up to you.

Which number should I send?

The WhatsApp number in your ads or on Instagram, because that's the one patients message.